Supported Content Types
Sending
This is the list of content types we support sending to each channel.
| Messenger | Microsoft Teams | Slack | Telegram | Twilio | Vonage | Smooch | |
|---|---|---|---|---|---|---|---|
| Text | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Image | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Choice | ✔ | ✔ | ✔ | ✔ | ✔ (choices down rendered) | ✔ | ✔ |
| Dropdown | ✔ | ✔ | ✔ | ✔ | ✔ (choices down rendered) | ✔ | ✔ |
| Card | ✔ | ✔ | ✔ | ✔ | ✔ (buttons down rendered) | ✔ (buttons down rendered) | ✔ |
| Carousel | ✔ | ✔ | ✔ | ✔ | ✔ (buttons down rendered) | ✔ (buttons down rendered) | ✔ |
| File | ✔ as URL) | ✔ (as URL) | ✔ (as URL) | ✔ | ✔ (as URL) | ✔ | ✔ |
| Audio | ✔ (as URL) | ✔ (as URL) | ✔ (as URL) | ✔ | ✔ | ✔ | ✔ |
| Video | ✔ (as URL) | ✔ (as URL) | ✔ (as URL) | ✔ | ✔ (as URL) | ✔ | ✔ |
| Location | ✔ (as Google Maps links) | ✔ (as Google Maps links) | ✔ (as Google Maps links) | ✔ | ✔ (as Google Maps links) | ✔ | ✔ |
Receiving
This is the list of content-types we support receiving from each channel.
| Messenger | Microsoft Teams | Slack | Telegram | Twilio | Vonage | Smooch | |
|---|---|---|---|---|---|---|---|
| Text | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Quick Reply | ✔ | ✔ | ✔ | N/A | ✔ | ✔ | N/A |
| Postback | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Say Something | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Voice | - | - | - | - | - | - | - |
| Image | - | - | - | - | - | - | - |
| File | - | - | - | - | - | - | - |
| Audio | - | - | - | - | - | - | - |
| Video | - | - | - | - | - | - | - |
| Location | - | - | - | - | - | - | - |